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Terms and conditions of working with us

Our company has an individual pricing approach and the annual bonus systems. Nevertheless, this page provides some basic terms of cooperation between our company and our partners.

Payment
  • Payment is made only by means of transfer.
  • Orders from our European suppliers are placed upon receipt at our expense payment for the ordered goods.
  • possible delay of payment.


Order Product
  • reservations can be made by phone, fax or through our Internet site.
  • Orders from our suppliers, we place at 15-00 every Monday. If you have not had time to make an advance payment, placement of an order is postponed for a week.
  • You can adjust the composition of the order on the day of the order.
  • Change of order after its deployment at our suppliers can not.


Shipping
  • delivery to the regions we are implementing with the help of companies express delivery, which significantly reduces delivery time. Payment for transportation of goods to the destination is the buyer on account of the transport company or a separate item in our account to pay for the goods.
  • You can pick up goods from the territory EX our warehouse.


Documents
  • At delivery, we always send a complete package of documents for your accounting
  • By special request we can send copies of certificates for products
  • you can get from us promotional materials, as well as print and electronic directories of Your orders.


Return goods
You can make the return of the goods to us in one of the following cases:
  • error when selecting a manager;
  • manager error when placing your order;
  • discrepancy delivered goods declared;
  • marriage.